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Author Topic: Technical FAQ  (Read 10198 times)

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Offline FH

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1. Game crashes during saving the game
« Reply #1 on: 31 March 2011, 17:20:18 »
If the game often crashes (mostly during saving procedure) and you're running a 32bit OS the crash might be caused by the fact, that 32bit operating systems only provide an address space of 2GB to every userprocess (no matter if it's a game or a notepad).
If Renaissance needs more than these 2GB of virtual address space the game crashes. Because saving the game needs a bit more memory for a short time period the game mostly crashes there.
In order to configure your operating system to give more address space to userprocesses you can do the following:

Windows XP:
Quote
Start=>Run=>Enter sysdm.cpl and press ENTER
In the new form click
Advanced=>Startup and Recovery Settings=>Edit

Now you're editing the boot.ini. Be careful and do exactly(!) what is written here.
Search for the entry of your operating system and add "/3GB /USERVA=2800" at the end of the line. The whole thing should now look similar to:

Code: [Select]
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /3GB /USERVA=2800

Now all you have to do is rebooting your system.
Windows Vista:
Quote
Click on Start->All Programs->Accessories
Now right click on Command Prompt and select "Run as administrator"

Now the command prompt should open where you type the following command:

bcdedit /set IncreaseUserVA 2800

Now press enter and reboot your system.
Windows 7:
Quote
Click on Start->All Programs->Accessories
Now right click on Command Prompt and select "Run as administrator"

Now the command prompt should open where you type the following command:

bcdedit /set increaseuserva 2800

Now press enter and reboot your system.
This guide does not only apply if your system has more than 2GB of memory. The RAM is only the physical memory while the memory the OS provides is virtual memory that also uses your page file.

Offline FH

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2. Out of sync message in multiplayer
« Reply #2 on: 31 March 2011, 17:20:45 »
In Renaissance these OoS-message can still occur, although we fixed many causes of this error. Now if you encounter an OoS-error and you want to help us you can do the following:

Please gather all Async-logfiles of all players. Their naming scheme is:
"Async_Client_USERNAME.log" and
"Async_Host_USERNAME.log"
and they're located in the game directory.
Now send it together with a short description of your game (how many players, which map, do you think you know why the game went OoS,...) to support AT runeforge-games DOT com

Thanks a lot for your help.

If you want to resume a game that got this error there's a simple workaround:
After the error occured the host simply has to save the game. Now he has to send the savegame to all members of the game and then load the game in MP-mode again. All former members can join this game, choose their original dynasty color and the game can be resumed 100% synchronous again.

Offline FH

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3. Game isn't running smoothly on my monster machine
« Reply #3 on: 31 March 2011, 17:21:04 »
If the game doesn't run as fast as you want and you're sure that your machine is good enough to run the game you can try to disable logging. Logging really takes some performance so this can improve performance a bit.
Just search for the entry
Code: [Select]
DisableLogging = 0 in your config.ini and set it to
Code: [Select]
DisableLogging = 1But please note that this turns off all logging of the game. This usually doesn't matter but if you want to mod the game you should reenable logging in order to find scripting errors.

Offline FH

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4. Intro videos don't appear
« Reply #4 on: 31 March 2011, 17:21:18 »
Some users reported the following helped:
Quote
Right click on the guildii.exe (or the shortcut)
->Properties
->Compatibility
->Check the checkboxes "Disable visual themes" and "Disable desktop composition" (XP users only have the second option)
Now press OK and try if it helped :)
« Last Edit: 31 March 2011, 17:25:19 by FH »

Offline FH

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5. How can I create a dxdiag.txt file?
« Reply #5 on: 31 March 2011, 17:25:08 »
Windows XP:
1. Start->Run->type "dxdiag" (without the quotes) and press ENTER
go to point 2.

Windows Vista/7:
1a. Press start
1b. Type "dxdiag" (without the quotes) into the search inputfield and press ENTER
go to point 2.

2. Wait dxdiag to finish gathering data
3. Click on "save all information at"
4. Save the file to a location where you can find it
5. Attach the file to a post in this forum (important: attach it, don't just copy the content into a post!)

Offline FH

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6. Keyboard doesn't work properly after Alt+Tab
« Reply #6 on: 31 March 2011, 17:25:36 »
Sometimes the keyboard gets stuck after you pressed alt+tab. That's a common problem with Windows, just press "alt" again when in game and the keyboard should work again.
« Last Edit: 31 March 2011, 17:27:51 by FH »

 

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